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COVID-19 customer notice

We’re continuing to deliver to our customers nationwide.

We’re working hard to serve our customers and provide gas safely to homes and businesses. We’d like to thank you for you continued support during these difficult times.

Flogas depots – updated 19th July 2021

Your local Flogas depot will remain open for collections. In line with government guidelines, we politely request that you wear a facemask or face covering when you visit. If you’d prefer to have your gas bottle(s) delivered, free of charge, you can place your order via your online portal by clicking here, by visiting our online shop here or by calling us on 0800 574 574.

Safety measures

We would like to take this opportunity to reassure you that we are operating as normal. Our engineers and delivery drivers will follow the latest government guidance and company safety procedures when visiting your home or business:

  • wash or sanitise their hands before entering your home – and at regular intervals during the appointment
  • wear face masks (unless they are medically exempt from doing so)
  • wear disposable or protective gloves as appropriate during the job
  • keep at least two metres away from you at all times

Customer Experience Centre Opening Hours

Monday to Friday: 8am – 5pm
Saturday: 9am – 1pm

If you need to get in touch with us, please call us free on 0800 574 574, we’re to help. Alternatively, you can manage your account, place orders and make payments via online your online account

Stay safe,

The Family of Flo

Emergency Telephone

03457 200 100