Frequently asked questions

How long does it take to switch from the former gas supplier?

Please allow up to 4 weeks for the switching process to be completed. There is a step-by-step procedure that we have to follow. We promise to keep you informed at all stages and you can rest assured that well take care of all the necessary details. Well notify you of your switching date and ask you to send us your meter reading on that date. This will then be used as your opening reading with us.

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