We are currently experiencing high call volumes into our Contact Centre

This could result in a delay answering your call.

You can avoid the queues by logging into, or registering for, your online account where you can place an order and pay an invoice.

 

Metered Estates Readings

In order to improve the efficiency in managing your meter readings we have made some change in the way you can submit your reading to us.

Here are the 3 simple steps to submit your reading:

1- Follow this link and register for an online account. 

 -- REGISTER FOR AN ONLINE ACCOUNT --

Registering it's quick and easy and having an online account will allow you to:

  • MAKE ONLINE PAYMENTS
  • VIEW YOUR DELIVERY & PAYMENT HISTORY
  • REVIEW COPIES OF YOUR STATEMENT

 

2- Check your email inbox for the confirmation email with the login details 

 

3- Log in on the following page and submit your reading

-- ONLINE ACCOUNT LOGIN --

Please note: You might need to wait up to 8 hours from the confirmation email to allow the system to process your new account and enable you to login.

After you submit your reading, your bill will be raised and sent to you either by email or by post, according to your preference.