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Customer case study: Volac

Volac turns to LNG to cut costs and carbon

Cost-effective, efficient fuel solution to meet high energy requirements

Volac, one of Europe’s fastest growing and most influential international dairy nutrition businesses, has switched to liquefied natural gas (LNG) from Flogas to meet its energy needs – making this the UK’s largest ever LNG conversion project.

The company, which produces milk-based products for the feed and food markets, was using Heavy Fuel Oil (HFO) and gas oil to meet its high energy requirements at its largest manufacturing facility in Felinfach, West Wales – spending millions each year.

The off-grid business was keen to find an effective solution – one that would significantly save on energy bills and reduce carbon emissions.


West Wales


Dairy nutrition production


7% on energy costs (year-on-year)
30% on CO2 emissions (9,000 tonnes)

Flogas’ understanding of our requirements and their technical expertise has given us the confidence to make the switch from HFO to LNG. Their flexible project and account management enabled a collaborative relationship to be formed which made the whole switchover process straightforward.

Heather Davies, 
Head of Procurement, Volac

The UK’s largest LNG conversion

After considering a variety of options, including ultra-light heating oil (ULHO), biofuel oil mixes, mains natural gas and liquid petroleum gas (LPG), Volac selected liquefied natural gas (LNG), as it provided the most beneficial solution compared to oil. The move marked the UK’s largest ever LNG conversion project.

Flogas Service Excellence

The UK’s largest commercial LNG distribution fleet
Complete project management + fast & efficient installation
Flexible tailor made off grid business energy solution

Major savings on a major scale

The introduction of LNG from Flogas has allowed Volac to make major savings on energy bills but also very importantly, to reduce carbon emissions. Over the first 12 months of operating, Volac has reduced fuel costs year on year by 7%, and cut carbon emissions by 9,000, tonnes (30%).

Initially this was an LPG proposition, which we then developed into an LNG solution having thoroughly understood Volac’s requirements. The benefits we’ve achieved are remarkable and are a result of our two companies working diligently together.

Rob McCord,
Head of LNG, Flogas

A long-term partnership

Johnathan Hogg, General Manager at Volac’s Felinfach facility in West Wales, added: “Working with Flogas on this project has been exciting and rewarding. Their team is open minded and pro-active, and as such they have enabled the development of this opportunity, which is amongst the first of its kind in British industry. Not only has this project reduced our carbon footprint and costs, it should pave the way for other similarly constrained rural businesses to follow suit.”

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