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Stay safe

What to do in a gas emergency

If you can smell gas and suspect a gas leak, please call the relevant emergency phone line. They will assist you in resolving the problem and provide advice on how to stay safe.

Act quickly

In a gas emergency, act quickly and take the following safety steps

  • Open all doors and windows to ventilate the property
  • Do not turn on/off any electrical switches
  • Extinguish all naked flames, do not smoke, strike matches or do anything which could cause ignition.
  • If there are any electrical security entry phones/locks, please open doors manually.
  • For further information, visit Cadent

LPG emergency number

If you suspect a gas leak, damage to pipework or installation or any other gas emergency contact us immediately 24/7

03457 200 100

Mains Gas emergency number

In case of an emergency, please contact Cadent on the 24hr national gas emergency services using the link below:

Cadent emergencies