We are currently experiencing high call volumes into our Contact Centre

This could result in a delay answering your call.

You can avoid the queues by logging into, or registering for, your online account where you can place an order and pay an invoice.

 

Emergencies

Contact Flogas

Stay safe

What to do in a gas emergency

If you can smell gas and suspect a gas leak, please call the relevant emergency phone line. They will assist you in resolving the problem and provide advice on how to stay safe.

Act quickly

In a gas emergency, act quickly and take the following safety steps

  • Open all doors and windows to ventilate the property
  • Do not turn on/off any electrical switches
  • Extinguish all naked flames, do not smoke, strike matches or do anything which could cause ignition.
  • If there are any electrical security entry phones/locks, please open doors manually.
  • For further information, visit Cadent

LPG emergency number

In case of an emergency, please contact our 24hr emergency number below:

03457 200 100

Mains Gas emergency number

In case of an emergency, please contact Cadent on the 24hr national gas emergency services number below:

0800 111 999