- What delivery services do you offer?Our automatic bulk LPG top up service is by far the best delivery service. You need never worry about placing an order again. By analysing your usage behaviour we will automatically ‘top you up’ and, best of all, it’s completely free of charge.
If you would prefer to place your orders yourself, our on call service lets you place orders as and when you want them. However, please be aware in high demand periods your deliveries can take up to 28 days and orders must be for 900 litres or more.
For cylinders, we offer a free delivery service when you shop online and aim to deliver in 3-5 days.
If you’d like to find out more about our delivery services, please contact us and our friendly team will be happy to answer any queries.
- I've just moved into a house, how do I know if you are the supplier?First check to see if the tank has a Flogas sticker on it. If there is no sticker, please make a note of the tank serial number from the silver plate on the tank and contact us.
Your tank may be underground - look for a green lid somewhere on your property - or you could be on a metered estate of houses connected to a communal tank or series of tanks.
- How do I switch to Flogas LPG?Switching to Flogas is easy and we will deal with the entire process for you. Simply call us on 0800 574 574 and talk to one of our Energy consultants who will talk you through the process. We will discuss your intention to switch to us with your current supplier and before you know it, you will be a customer of Flogas.
- Can I switch from another LPG supplier?Yes you can, as long as you are not in an existing contract that ties you to your existing supplier.
- How much downtime will there be during the switchover?Keeping your home or business running like clockwork is our priority. If you switch to Flogas LPG, we’ll keep disruption to an absolute minimum.
- Should I opt for bulk LPG or gas cylinders?We can supply either, or both. Our experts will assess your energy needs and help you find exactly the right solution.
- Do I have to have overground tanks with bulk supply?No. We can install discreet, underground tanks designed to blend in with your premises’ surroundings.