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Our values and commitments

The Flogas way

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Safety

For us, safety comes first

Our first priority is the safety of all who may be affected by our business activities.

Nothing we do is so important that it cannot be done safely, every time.

We believe safety to be a foundation of our sustainable business success.

Integrity

Our business is built on trust and respect

Being honest, open, accountable and fair is in our nature.

We inspire others by being true to ourselves and treating people with respect and dignity.

We lead by example and take pride in delivering on our promises.

Partnership

We are stronger together

We are passionate about sustainable partnerships.

We seek to develop mutually beneficial, long-term relationships, founded on trust and respect.

We support each other and combine our talents to achieve our mutual ambitions.

Excellence

We are driven to excel in everything we do

We use our skills and expertise to enhance our customer experience.

We focus our energy on continuous improvement.

We work together to achieve high performance.

Our Commitments

Reliability

We ensure our customers receive the LPG they need via our wide delivery network. And if you go down the renewable energy route, we’ll make sure you get a great, reliable system that requires minimal maintenance. What’s more, our customer support staff are here for you every step of the way.

Innovation

We like to stay ahead of the game when it comes to alternative energy solutions. We’re always on the lookout for new technologies that could benefit our customers and we work with some of the most cutting-edge manufacturers in the renewable energy industry. And when it comes to switching customers from oil to LPG – we offer innovative designs and bespoke solutions which switch them over seamlessly.

 

Environmental awareness

We take our green credentials very seriously and continuously work towards reducing our impact on the environment. We’ve been awarded the Carbon Trust Standard, which recognises our commitment to the planet. And we’re very proud to be able to provide green energy solutions to our customers.

Safety

Safety is an essential part of our work. Which is why we have a rigorous safety policy and conduct regular inspections of our customers’ LPG installations.

We adhere to strict industry standards as specified by the UKLPG – the UK’s LPG trade association, and work in line with COMAH (Control of Major Accidents Hazards). And our 24-hour Emergency Team is on standby to assist around the clock.