Frequently asked questions

My regulator is not fitting correctly, what am I doing wrong?

Check the regulator and cylinder compatibility, you may be using the wrong regulator. The regulator should be firmly pressed into the cylinder valve to achieve a secure connection (audible metallic click. Click here to watch our handy video that explains the installation process in more detail.


To check if you’re using the correct regulator for your cylinder, click here to use our regulator selector.

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