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Frequently asked questions

My heater keeps going out, what is happening to it?

This happens if the heater is being used in a confined space with inadequate ventilation. There must be adequate ventilation (open door/windows) or it be placed in a large space. The cylinder may be low on gas and a new bottle will be required. Please contact us to replenish your bottle, go to our online shop to order online or order through your account.

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