Frequently Asked Questions
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I can't log on to my online account?
I am moving house, what do I need to do?
My gas isn't coming through, whats wrong?
What part of the equipment is my responsibility?
How do I get a new key for my meter box?
How Can I Submit meter readings?
How do I read my meter?
I can smell gas, what do I do?
I think my cylinder is leaking, what do I do?
When do you carry out maintenance?
How do I read my gauge now that telemetry has been fitted?
Do you inform me when my gas delivery is going to be made?