Frequently Asked Questions
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How will I be invoiced for carbon offsetting?
How will I get proof that I have carbon offset my business' LPG?
I am moving house, what do I need to do?
I can smell gas, what do I do?
I can't log on to my online account?
I have a gas regulator I want to use on my barbecue (or other appliance). Can I do this?
I have two cylinders and want to upgrade to four, what do I need?
I no longer need my gas bottles, how do I dispose of it/them?
I think my gas bottle is leaking, what do I do?
I want to query my invoice, how can I do this?
I was told I would receive a delivery but its not turned up?
I'm struggling with living costs, what can I do?