Frequently Asked Questions
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The account holder has passed away, what do I need to do?
The pilot light keeps going out and heater shuts down
There's a poor or no flame on my appliance
What are the benefits of telemetry?
What can I use instead of heating oil?
What help is available with energy costs and rising cost of living?
Why do I pay a Standing Charge?
What is Auto Ordering?
What is my account balance?
What is manual ordering (or On Call)?
What is the calorific value for LPG?
What marketing materials will be available to me if I opt in to Carbon Offsetting for businesses?