Frequently Asked Questions
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The pilot light keeps going out and heater shuts down
How do I make a complaint?
I've just moved into a house, how do I know if you are the supplier?
I can't log on to my online account?
I think my cylinder is leaking, what do I do?
I can smell gas, what do I do?
How do I read my meter?
How Can I Submit meter readings?
How do I get a new key for my meter box?
What part of the equipment is my responsibility?
My gas isn't coming through, whats wrong?
I am moving house, what do I need to do?